Knowledge

Resolving by Evolving: human changes companies

by Giovanni Frangi, Associate Partner and Deputy in Excellence Education

Nel contesto economico odierno, caratterizzato da rapidi cambiamenti di mercato, innovazioni tecnologiche continue e una concorrenza sempre più aggressiva, le aziende non possono permettersi di rimanere statiche. La necessità di adattarsi e rinnovarsi costantemente diventa un elemento chiave per mantenere la competitività e garantire la crescita nel lungo periodo. Proprio per rispondere a questa esigenza nasce “Resolving by Evolving”, un approccio strategico che coniuga sviluppo organizzativo, gestione del cambiamento e potenziamento delle competenze manageriali e tecniche.

Perché è necessario un cambiamento?

Le aziende che non riescono a adattarsi ai nuovi scenari rischiano di subire conseguenze gravi, tra cui:

  • Perdita di competitività: l’incapacità di innovare e migliorare costantemente porta a una progressiva erosione del vantaggio competitivo.
  • Inefficienze operative e costi elevati: processi obsoleti e strumenti inadeguati aumentano i margini di errore e riducono l’efficienza.
  • Insoddisfazione della clientela: i clienti di oggi cercano soluzioni personalizzate e innovative. Non rispondere a queste aspettative può tradursi in una perdita di fedeltà.

Affrontare il cambiamento in modo strategico significa lavorare contemporaneamente su processi e persone, evitando approcci frammentati che generano resistenza e inefficacia nella comunicazione.


Resolving by Evolving

This approach is based on an intervention model structured in four main phases:

  1. Analysis of the context and needs: every organization has specific needs: for this reason the first step consists in understanding objectives, critical issues and business challenges.

2. Path design: definition of a personalized development plan, choosing the best entry point between technical skills and soft skills.

3. Delivery of interventions: implementation of practical and interactive methodologies to encourage learning and process improvement.

4. Follow-up and support: continuous monitoring to ensure the effectiveness of the intervention and real-time adaptations.


Double entry point: technical and soft skills

One of the distinctive features of Resolving by Evolving is the possibility of addressing change from two perspectives:

  • Technical approach: ideal for companies that need to optimize operations or solve specific problems as a priority. It includes interventions on financial management, business process engineering, data analysis and improvement of operational efficiency.
  • Soft skill and managerial approach: suitable for organizations that first and foremost want to strengthen corporate culture and improve team management. It includes training on leadership, effective communication, time management and soft skills development.

The integration of these two elements allows you to create sustainable change over time, based on a solid corporate culture and optimized processes.


The benefits

Opting for Resolving by Evolving means adopting a concrete and measurable approach, which leads to tangible results. Among the main advantages for the company we find:

* Immediate and measurable results, thanks to constant monitoring of progress.

* Flexibility and customization, to adapt interventions to the real needs of the company.

* Holistic approach, which considers the company reality in its entirety and not as a set of watertight compartments.

A path to success

Business success is not a goal, but a continuous process of improvement. Through Resolving by Evolving, companies can embark on a sustainable growth path based on the evolution of resources, combining innovation and skills development to face the challenges of the future with security and competitiveness.


Business Case in a Metalworking Industry

The illustrated approach has been applied on several SME transformation projects that have understood the need to increase the level of competitiveness in the reference markets.

In particular, the experience carried out on a metalworking company in central-southern Italy with 5 plants and a total of 800 employees aimed at a change management process to obtain results in the following areas:

* Reduction of inventories

* Purchase optimization

* Creation of an efficient Management Control system

It brought the following results:

* Savings of 20% on existing supply contracts

* Increased efficiency in managing production processes

* Improvement of the corporate climate thanks to personal growth processes

with an improvement in the company result before taxes (EBITDA) of 14% in the months of January and February 2025 compared to the corresponding period 2024.

Whistleblowing

L’Istituto del “Whistleblowing” è riconosciuto come strumento fondamentale nell’emersione di illeciti; per il suo efficace operare è pero cruciale assicurare una protezione adeguata ed equilibrata ai segnalanti. In tale ottica, al fine di garantire che i soggetti segnalanti siano meglio protetto da ritorsioni e conseguenze negative, e incoraggiare l’utilizzo dello strumento, in Italia è stato approvato il D.Lgs. n.24 del 10 marzo 2023 a recepimento della Direttiva (UE) 2019/1937 riguardante la protezione delle persone che segnalano violazioni.

Il decreto persegue l’obiettivo di rafforzare la tutela giuridica delle persone che segnalano violazioni di disposizioni normative nazionali o europee, che ledono gli interessi e/o l’integrità dell’ente pubblico o privato di appartenenza, e di cui siano venute a conoscenza nello svolgimento dell’attività lavorativa.

Segnalazione

(*) Campi obbligatori