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Insights

The studies of the Excellence Observatory and the contributions of our professionals

Our studies

03 February 2026

Excellence Consulting study – Bank wealth management: assets grow but revenues per euro managed fall (2019–2024)

Milan, 02/02/2026 – Between 2019 and 2024, in the wealth management segment, Italian banks saw their ability to monetize assets under management decrease despite the growth in fees and indirect fundin…

11 December 2025

Excellence Payments - In 2024 bank fees on payment services rise: +2% to €9.5 billion

Milan, 10/12/2025 – After years of sustained growth, fees on payment services for Italian banks are clearly slowing: in 2024 revenues reached €9.5 billion, up 2% compared to €9.3 billion in 2023, but …

28 February 2025

Italian teenagers are increasingly digital in payments: 57% use electronic tools, but traditional banks lag behind

Milan, 02/27/2025 – 57% of Italian teenagers between the ages of 12 and 17 use digital payment tools, with a percentage that rises to 66% in the 15-17 age group, however, only 22% of parents choose a …

Our contributions

Supply chain due diligence: il contributo di consulenza, processi e Intelligenza Artificiale

Managing risks related to suppliers and counterparties is becoming an increasingly important component of business continuity. This topic was at the heart of the roundtable discussion entitled “Supply…

Policies: from the ashes of surrenders, lessons for the future

by Bojan Petrovic, Senior Manager, and Maurizio Primanni, CEO, Gruppo ExcellenceAfter a two-year period of negative net inflows in 2023 (-22 billion) and 2024 (-3.5 billion), the life insurance busine…

Needs analysis: recognizing its importance in project design

By Excellence Education/Concentric TeamCan an external perspective make a difference when it comes to investment decisions in training and consulting for one’s company?What should one expect from a ne…